contactus@olympiccampinggear.com 

SHIPPING POLICY FOR  PICNIC AT ASCOT  PRODUCTS

Olympic Camping Gear is an authorized Picnic at Ascot Dealer. 

Picnic at Ascot brought the proud British tradition of elegant picnics to the USA over a decade ago. Combining European elegance with the great American spirit of adventure, they are devoted to bringing superior products that capture the essence of the traditional picnic while providing the convenience of today’s lifestyle.

Award winning designs and expert craftsmanship are what you expect from Picnic at Ascot.  They are an industry leader in the outdoor gift market.
Picnic at Ascot creates products that provide unforgettable moments and enhance the enjoyment of the great outdoors. You will be sure to find the perfect gift for any occasion.

ALL Picnic at Ascot products  come with a LIFETIME WARRANTY.  They stand behind their products, which are designed and manufactured to the HIGHEST QUALITY standards in the industry. They will promptly repair or replace any defects in materials or workmanship for the life of the product. Consumers may contact them directly for any warranty issues by using the toll free number provided on the hang tag. Or, please Email us at contactus@olympiccampinggear.com

Recommended Care Instructions  All of the products can be easily cleaned with a damp cloth or sponge. The plates, glasses, flatware and stainless steel barbecue utensils are all top rack dishwasher safe. The napkins, tablecloths and blankets are gently cycle machine washable in cold water and low heat tumble dry. The wood cutting board and wood barbecue utensils should be cleaned in soapy water after each use. Wipe the cutting board, the handles of the cheese knife, corkscrew and BBQ utensils once or twice a year with mineral oil to extend their life and preserve the natural luster of the wood.

All of the products are designed to provide ample storage space for food and/or beverages. The picnic backpacks have a separate fully insulated storage compartment in the back as well as an insulated wine/drink holder on the side. The picnic coolers feature a generous main compartment and some also have an insulated wine/drink holder on the side.

Thermal Shield™ Insulation will keep food and beverages the proper temperature for several hours depending on their temperature when packed and outside conditions. For those longer picnic outings, simply add a small hot/cold pack.

SHIPPING

The standard shipping method is UPS Ground.  All shipments are from our warehouse in Hawthorne, California 90250. Orders are process and ship within five to seven business days.  UPS does will not deliver to a P.O. Box. A residential or street address is required.

YES Picnic at Ascot will SHIP INTERNATIONALLY.  However, for shipments into Europe or Australia, please Email us at contactus@olympiccampinggear.com Return Policy
Email us at contactus@olympiccampinggear.com if you need to return an item.  Any product that is damaged in shipping or is defective may be returned for a full refund if returned within 60 days of shipping. Please email us at: contactus@olympiccampinggear.com to receive a refund authorization and number.  Non-defective merchandise returned for any reason other than mis-shipment of product, will be subject to a 15% restocking fee  and the customer is responsible to pay for the return shipping.  Product must be received by us in original condition and within 30 days of our shipping date.

Picnic At Ascot is strictly "a wholesaler and manufacturer".   They manufacture  many of the world's finest  picnic products.